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  • Home
  • About
    • Our Company
    • Reviews
    • Press & Media
  • Studio Shop
    • Menu
    • Cake Flavors
    • Visit Our Studio
  • Custom Order
    • Cake Flavors
    • Cake Price List
    • Dessert Price List
    • Package Deals
    • Cake Tasting Box
  • Portfolio
  • FAQs
  • Contact Us
    • Comments or Concerns
    • Wholesale
    • Return Policy
  • Custom Order Inquiry
  • ORDER ONLINE & PICK UP

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frequently asked questions

What are buttercream flower cakes?

Pua Cake Studio's flower cake is decorated with flowers using buttercream.  Each flower is delicately handpiped with buttercream and arranged like a  real beautiful floral arrangement, and the best part is that you can eat it too!

What is special about a flower cake?

A flower cake is one of a kind as all cakes do not look the same! Each custom order cake is special and receives full attention because our cakes are handcrafted and never manufactured by machinery or in a factory.

Why does a flower cake cost more than a regular cake?

A flower cake from Pua Cake Studio costs more than an average bakery cake due to the quality ingredients used to make our delicious cakes. Each cake is given extra attention and detail as each flower is handpiped using  buttercream so an extensive amount of time is required. 

Do you only make buttercream flower cakes?

No, we are open to creating other creative buttercream cakes. You are more than welcome to bring your ideas and inspirations and we are here to bring them to life in your custom design cake! 

Do you make fondant cakes?

We currently do not offer fondant cakes, buttercream cakes only. There are many other bakers on this island who specialize in these type of cakes.  We are happy to recommend or refer you to several bakeries that do offer this type.  

Are the flowers edible on the cake?

Yes! The flowers are 100% edible as it is piped with buttercream.  

Do you make gluten-free, vegan, or sugar-free cakes?

Yes we do offer special dietary cakes for an additional cost. 

Do you make faux tiers?

No, we do not make faux (fake) tiers. If you have faux tiers that you could provide us with, we would happily add it with yur desired cake design.  

Do you offer fresh flowers as decorations for cakes?

Yes, we are able to source flowers per request from the customer for an additional fee. You may bring your own flowers from your florist as decorations for your cake for a small assembly fee. Please keep in mind that certain flowers are toxic (i.e. pollen, pesticides, etc.) so please discuss with your professional florist the safety of using fresh flowers on your cake. 

Another budget-friendly tip would be to haveyour florist arrange the flowers for you and we will provide the blank canvas frosted cakes. 

Should I order less desserts for my wedding reception since not many will eat it?

Actually, brides come back to us complimenting on how their dessert table was cleared out by the guests that the bride and groom did not get a chance to taste the desserts! In contrary, there isn't enough cakes and desserts so we recommend order enough or extra!

How do I place an order?

For custom order cakes, please fill out the inquiry form for a quote and order confirmation. Upon filling out the inquiry, we will respond within 24-48 hours.  Allow at least one-week advance notice for cake orders (wedding cake orders do not apply) but does not guarantee an order confirmation. 

How far in advance should I order?

The earlier the better! Although we recommend  at least one week notice for custom cakes, it does not guarantee an order confirmation. We may have busy seasons so cake orders with short notices may not be fulfilled. For wedding cakes, we recommend booking several months to up to a year in advance to secure your cake order. 

How do I pay for my cake order?

Once a confirmation received and all the details about your cake has been discussed, an invoice will be sent via Paypal by email address. You will be able to pay with your Paypal account if you have one or you may pay with a debit or credit card. 

Can I walk in to the store to pick up a cake?

Our studio shop will be opened with limited days and hours for walk-ins.  A custom cake order requires pre-payment or a 50% initial deposit and you may pay the remaining balance upon pick up at the store.  You may also walk-in during business hours to purchase pre-designed cakes that  same day (based on availabiity) but please do call the shop or email us to see what we can work out with you!

Do you offer delivery?

Yes! We do offer delivery service for the entire island of Oahu.  The delivery rate ranges from  $4-$5 per mile, or $50 minimum based on the distance from Pua Cake Studio in Wahiawa to your desired location.  There are some restrictions for delivery that apply. Delivery is usually ideal for weddings only.  Short distance deliveries are available but limited and delivery prices will be priced at the driver's discretion.

Do you offer online ordering and/or curbside pick up?

Yes, please order through our online shop for pick up! It is now open 24-7!

Can I rent a cake stand or other equipment?

Yes we do have a variety of cake stands and other equipment and props for rental available! We do require a refundable deposit along with a rental fee depending on the cake stand you choose. Please inquire when you order a cake. 

Do you offer cake tasting? How do I schedule a cake tasting consultation?

Yes we do offer cake tasting as well as a cake tasting consultation. Usually the cake tasting consultation includes a cake tasting sampler with a 30 minute in-person or telephone consultation for $30.00.  Please book online for an appointment. 


For those who want to just taste the cakes without a 30-minute in person consultation is available also! We offer a cupcake sampler pack that includes 6 flavors for $21.50. Please order at least 2-3 days in advance for pick up. 

Do you ship your cakes?

No, we currently do not ship our cakes or baked goods. 

How should I transport my cake?

It is best to have a flat area in your car to place your cake so it does not tip or fall over during transport.  Make sure your car is cool with the air conditioner to prevent the buttercream from melting and sliding especially in hot summer weather! Please plan accordingly as Pua Cake Studio is not responsible for damaged cakes that are picked up from the studio shop.

How should I store my cake?

If you plan to display and eat your cake within 3-4 hours of pick up, you do not need to store the cake in a refrigerator. For hot summer temperatures, it is best to store the cake in a refrigerator until display & cake serving. Leftover cakes should be wrapped to prevent from drying out and stored in the refrigerator.

How long is the shelf life of the cake?

The shelf life of the cakes are 5-7 days refrigerated but must be eaten within 3-5 days for best taste quality. Cakes may be frozen for up to 3-6 months when properly stored but taste quality is not guaranteed. 

How should I serve the cake?

The cake should be served at room temperature for best tasting quality. The buttercream is made with all butter so it is best when the frosting is soft and glossy. Enjoying it at room temperature brings out the best flavors and textures of the cake! 


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